Frequently Asked Questions
Find answers to common questions about ArtisanAI's AI generation platform, pricing, features, and technical support.
General
What is ArtisanAI?
ArtisanAI is an advanced AI generation platform that allows you to create high-quality images, videos, and audio content using cutting-edge AI models like FLUX.1, Imagen 4, Stable Video Diffusion, and OpenAI TTS.
How does the credit system work?
Our platform uses a credit-based system where each AI generation consumes a certain number of credits. FLUX.1 costs 1 credit, Imagen 4 costs 2 credits, Stable Video costs 5 credits, and OpenAI TTS costs 1 credit per generation. Credits never expire and can be used across all AI models.
Do I need to sign up to use ArtisanAI?
Yes, you need to create an account to use our AI generation tools. New users receive 10 free credits upon registration. You can sign up using your email or Google account.
AI Image Generation
What AI models are available for image generation?
We offer FLUX.1 and Imagen 4 for image generation. FLUX.1 provides excellent quality at 1 credit per generation, while Imagen 4 offers premium quality with advanced features at 2 credits per generation.
What image resolutions and formats are supported?
Our AI image generators support various resolutions up to 2048x2048 pixels. You can choose from different aspect ratios including square (1:1), portrait (3:4), landscape (4:3), and wide (16:9). Generated images are available in JPG and PNG formats.
Can I use generated images commercially?
Yes! All images generated with our Monthly, Quarterly, and Annual plans come with full commercial usage rights. You can use them for business purposes, marketing materials, and commercial projects without additional licensing fees.
AI Video Generation
How does image-to-video generation work?
Our AI video generator uses Stable Video Diffusion to transform static images into dynamic videos. Simply upload an image, and our AI will create smooth motion and animation based on the content of your image.
What video formats and durations are available?
Generated videos are provided in MP4 format with a resolution of 1024x576 pixels. The standard duration is 4 seconds, which is optimal for social media content and presentations.
What types of images work best for video generation?
Images with clear subjects, good composition, and interesting elements work best. Portraits, landscapes, objects, and scenes with potential for natural movement produce the most engaging video results.
AI Voice Generation
What voices are available for text-to-speech?
We offer 6 different AI voices: Alloy (neutral), Echo (male), Fable (female), Onyx (male), Nova (female), and Shimmer (female). Each voice has natural intonation and realistic speech patterns.
What audio formats are supported?
Generated audio is available in MP3 and WAV formats. The audio quality is optimized for clarity and natural sound, perfect for voiceovers, audiobooks, and presentations.
Is there a limit on text length for voice generation?
You can generate audio from text of various lengths, from short phrases to longer documents. Each generation costs 1 credit regardless of the text length, making it cost-effective for both short and long-form content.
Pricing and Billing
What subscription plans are available?
We offer four subscription plans: Weekly (100 credits for $9.99), Monthly (500 credits for $29.99), Quarterly (1,800 credits for $79.99), and Annual (8,000 credits for $299.99). All plans include access to all AI models.
Do credits expire?
No, your credits never expire. You can use them at your own pace and they will remain in your account until used. This gives you complete flexibility in how you use our AI generation tools.
Can I upgrade or downgrade my plan?
Yes, you can change your subscription plan at any time. When upgrading, you'll receive additional credits immediately. When downgrading, the change will take effect at your next billing cycle.
Technical Support
What should I do if my generation fails?
If a generation fails, your credits will not be deducted. Common issues include invalid input files or network connectivity problems. Try again, and if the problem persists, contact our support team.
How long does it take to generate content?
Generation times vary by content type: images typically take 2-5 seconds, videos take 2-5 minutes, and audio generation is usually completed within seconds. Processing times may vary based on current server load.
Is my data secure and private?
Yes, we take data security seriously. All uploads and generations are processed securely, and we don't share your content with third parties. You maintain full ownership of all content you create on our platform.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help.