Privacy Policy

Last updated: October 5, 2025

1. Introduction

Welcome to ArtisanAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered creative platform.

ArtisanAI is an independent platform that provides custom interfaces and enhanced features for third-party AI models. We are not affiliated with, endorsed by, or sponsored by the AI model creators such as Google, OpenAI, or Stability AI.

2. Information We Collect

2.1 Personal Information

  • Email address (for account creation and communication)
  • Name and profile information (if provided)
  • Payment information (processed securely through Creem)
  • Account preferences and settings

2.2 Usage Information

  • Content you create using our AI generation tools
  • Prompts and input data you provide
  • Usage patterns and feature interactions
  • Device information and browser data
  • IP address and location data

2.3 Automatically Collected Information

  • Cookies and similar tracking technologies
  • Log files and server data
  • Analytics and performance metrics

3. How We Use Your Information

  • Service Provision: To provide, maintain, and improve our AI generation services
  • Account Management: To create and manage your account, process payments, and handle subscriptions
  • Communication: To send important updates, support responses, and service notifications
  • Personalization: To customize your experience and provide relevant features
  • Analytics: To analyze usage patterns and improve our platform performance
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 Third-Party AI Services

We share your prompts and input data with third-party AI model providers (such as Google, OpenAI, Stability AI) to generate the requested content. These providers have their own privacy policies and data handling practices.

4.2 Service Providers

We may share information with trusted service providers who assist us in operating our platform, including:

  • Payment processors (Creem)
  • Cloud hosting services
  • Analytics providers
  • Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and monitoring
  • Access controls and authentication measures
  • Employee training on data protection

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Account Deletion: Delete your account and associated data

7. Content Ownership and Usage

Your Content: You retain ownership of all content you create using our platform. We do not claim ownership of your generated images, videos, or audio files.

Platform Usage: We may use aggregated, anonymized data about platform usage to improve our services and develop new features.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: supportai@126.com

Website: https://artisanai.com

Response Time: We respond to all inquiries within 3 business days

13. AI Model Disclaimer

Important Notice: ArtisanAI is an independent platform that provides custom interfaces for third-party AI models. We are not affiliated with, endorsed by, or sponsored by Google (Imagen), OpenAI, Stability AI, or other AI model providers. We provide access to these models through our custom interface to enhance usability and provide additional features.